Effective date: August 17, 2026
Zen Aminos respects your privacy. This policy explains what information we collect, why we collect it, how it is used, and the choices available to you.
Information We Collect
We may collect contact and account information, billing and shipping details, order history, payment-status information, customer-service communications, device and website activity, and information supplied during account or research-access verification. Verification information may include age attestations, researcher or organization type, Research Use Only acknowledgments, timestamps, and related account or order references.
How We Use Information
We use information to operate the website, process and fulfill orders, provide customer support, administer rewards and affiliate programs, prevent fraud, protect the security of the site, maintain records, meet legal obligations, and evaluate eligibility for restricted research-product access.
Payments and Service Providers
Payment processing, shipping, analytics, email, SMS, fraud prevention, rewards, verification, and website-hosting services may be provided by carefully selected service providers. These providers receive only the information reasonably necessary to perform their services and are subject to their own privacy and security practices.
Cookies and Analytics
We use cookies and similar technologies for essential site functions, preferences, cart operation, analytics, security, and marketing measurement. Browser settings may allow you to restrict cookies, although doing so may limit site functionality.
Data Retention and Security
We retain information only as long as reasonably necessary for the purposes described above, including transaction, tax, fraud-prevention, dispute, and legal recordkeeping. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
Your Choices
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information, or object to certain processing. Some records may need to be retained for legal, security, accounting, or fraud-prevention purposes.
Research Products and Age Eligibility
Access to research products is limited to eligible adults age 21 or older and may require additional verification. Research products are offered strictly for lawful laboratory and research purposes and are not for human or animal use.
Contact Us
Questions or privacy requests may be submitted through the Zen Aminos Contact Us page. We may need to verify the requester’s identity before completing certain requests.
Policy Updates
We may update this policy as our practices or legal obligations change. The current version and effective date will remain posted on this page.
